Privacy Policy

1. INTRODUCTION
At Vidal & Torres, we respect the privacy of our clients, partners, and visitors. This Privacy Policy explains, clearly and transparently, how we collect, use, retain, and protect the personal data processed in connection with the use of our website and the provision of our services. The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.
2. DATA CONTROLLER
Data Controller: VIDAL & TORRES, LIMITADA Address: Rua Fernando Magalhães No. 297, 4750-290 Barcelos. NIPC: 514049693 Email: info@cityhouse.pt Phone: +351 938 312 717
3. PERSONAL DATA COLLECTED
We may collect the following personal data: Name, email address, mobile phone number, physical address; Tax Identification Number (when necessary), data regarding properties or investments provided by the data subject, information provided via contact forms, and browsing data collected through cookies.
4. PURPOSES OF PROCESSING
Personal data may be processed for the following purposes: a) Respond to requests for contact and information; b) Provision of real estate brokerage services; c) Real estate administration and management; d) Submission of commercial proposals; e) Monitoring of purchase, sale, or lease processes; f) Real estate, business, and financial consulting; g) Execution of contracts entered into with clients or suppliers; h) Compliance with legal and tax obligations; i) Sending communications related to the services provided; j) Improving the website user experience.
5. LEGAL BASIS
The processing of personal data is based on the performance of a contract or pre-contractual measures, compliance with legal obligations, the data subject’s consent (where applicable), and the company’s legitimate interest in conducting its business activities.
6. DATA SHARING
The data may be disclosed to banking or financial institutions (when requested by the client), public or regulatory bodies, IT service providers, consultants, accountants, legal advisors, and business partners involved in the provision of services. The company does not sell or transfer personal data to third parties for commercial purposes.
7. DATA RETENTION
Personal data will be retained only for the period necessary to fulfill the purposes for which they were collected or to comply with legal obligations.
8. DATA SUBJECT RIGHTS
Under applicable legislation, the data subject has the right to a) access your personal data, b) Request the rectification of incorrect data; c) Request their deletion; d) Limit the processing of the data; e) Object to the processing; f) Request data portability; g) Withdraw consent, when this constitutes the basis for processing. Requests may be made via the email address specified in this policy.
9. DATA SECURITY
The company adopts appropriate technical and organizational measures to protect personal data against unauthorized access, improper disclosure, alteration, loss, or accidental or unlawful destruction.
10. COOKIES
The website uses cookies to improve the user experience. For more information, please consult the Cookie Policy available on the website.
11. LINKS TO THIRD-PARTY WEBSITES
The website may contain links to third-party websites. The company is not responsible for the privacy practices or content of these websites.
12. SUPERVISORY AUTHORITY
The data subject may lodge a complaint with the competent supervisory authority: National Data Protection Commission (CNPD) Website: www.cnpd.pt (http://www.cnpd.pt)
13. CHANGES TO THE PRIVACY POLICY
Vidal & Torres may update this Privacy Policy whenever necessary, particularly to ensure compliance with legislative changes or the evolution of the services provided. The version published on this page is the only one considered valid.
14. CONTACTS
For any questions regarding the protection of personal data, you may contact: Email: info@cityhouse.pt Phone: +351 938 312 717
15. TRUST AND TRANSPARENCY
At Vidal & Torres, we believe that protecting privacy is an essential part of the relationship of trust we establish with our clients. We are committed to handling your personal data with responsibility, transparency, and respect, ensuring compliance with applicable legislation and the adoption of appropriate measures for its protection. If you have any questions regarding how we process your personal data, we are always available to provide the necessary clarifications.